- Full Payment of the trip cost must be made before the trip begins. Pending Payments may eventually lead to the Cancellation of the trip.
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The IDs shall all be verified before boarding. No boarding shall be entertained without a valid Govt. ID.
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The Transfer of the bookings is not permitted. Only the names mentioned at the time of confirmation shall be allowed to travel.
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No refunds shall be made towards any inclusion(s) not availed by the Client.
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Travelers must take care of their luggage & belongings. The management shall not be accountable for missing items along the tour.
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The time of Departure is stated & fixed. All travelers must update their status with the Trip coordinator(s), & report at the pickup point 30 mins prior to the scheduled departure.
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The Air Conditioning will be switched off in the hills. Also, during the trip, it shall be the Driver’s discretion to put off the AC as & when required, considering the travelers’ safety & ease of travel along uneven & dangerous routes.
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Our time of departure is fixed must depart by the stated time & keep their status updated with the trip coordinator(s). Anyone missing the bus shall not be eligible for any refunds. We shall call you twice before the schedule departure.
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Drinking & Smoking are strictly prohibited along the tour due to health & safety concerns. Our tours involve physically demanding activities such as trekking, camping at high altitudes and we recommend for you to be in the right shape to make most of them.
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No act of misconduct or indiscipline shall be tolerated on the tours. We are a cordial travel community and we aspire to bring to you a hassle free and memorable experience.
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EXPLORA Travels is a booking platform and we have a network of Pan India vendors who carry out the operations.
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EXPLORA shall not be responsible for any delays or alterations in the program or indirectly incurred expenses in cases such as Natural Hazards, accident, breakdown of machinery, weather conditions, landslides, political closure or any untoward incidents.
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We do not provide any insurance policy to cover for the expenditure on sickness or accidents or losses incurred due to theft or other reasons.
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Numerous factors such as weather and road conditions the physical ability of participants etc. may bring alteration in the itinerary. We reserve the right to make necessary changes in the schedule in the interest of safety, comfort and general well-being!
1) In recognition of the inherent risks of the activity or tour in which I will engage, I confirm that I am physically and mentally capable of participating in the activity. My participation is voluntary and I will assume financial responsibility for personal injury, accidents, illness and damage to or loss of personal property as the result of any incident or accident that may occur.
2) I understand that this release relates to all claims and liability during or after the trip resulting from a pre-existing medical condition. I have read and completed fully the Medical Forms provided by EXPLORA and accept full responsibility for any omissions or errors or any non-compliance on the Medical Form.
3) As it is likely that in these sorts of tours weather must be taken into account. If conditions are such that we have to change arrangements, or we can’t follow the suggested itinerary due to bad weather, we will not be able to provide any sort of refund. If there are any other circumstances including but not limited to riot, political unrest, court or administrative orders, natural or other disaster, nuclear incident, terrorist activity, and we have to cancel a tour as a result of these circumstances, we will not be able to provide any sort of refund.
4) If the behaviour of any trekker is likely to cause distress or harm to themselves, our member of staff or other team members, our local EXPLORA Guide/Staff reserve the right to terminate their tour at any time and they will have to make their own arrangements; we will not be liable for any expenses incurred as a result. We will not entertain any claims arising in case such actions are taken by our staff.
5) If for any reason you have to leave the tour early, you will not be entitled to any refund. We will not be liable for any expenses incurred to you as a result. However we will try with our best of capabilities to make the arrangements that you can return to the nearest trek base or to a motor able road safely. All expenses arising due to evacuation are to be paid by you.
6) In case of any injuries/illness/death on the mountain during a tour/activity,EXPLORA as a Tour operator or any of our local staff will not be responsible. We try to provide adequate human staff support (within financial constraints) on the mountains to ensure the basic safety of a client. The trekker/customer has to bear all the expenses which may arise in case of any medical exigency or emergency condition.
JOIN US FOR AN INDELIBLE & UNPARALLELED TRAVEL EXPERIENCE. BON VOYAGE.